Customer Service Account Controller

Our client, a well-established manufacturing company, are currently seeking an Account Controller to join their team.


• Are you an effective communicator, who is able to build long lasting relationships with customers?

• Do you live locally to the Bungay area?
• Are you looking for a new challenge, in a fast paced environment?

 

If so, this could be the role for you!

 

As the Account Coordinator, you will support the business with both administration and organisation. You will act as a main contact to customers, and will provide outstanding customer service at all times.


Your responsibilities


• To represent the customer’s needs within the business, providing an outstanding level of service to the customer
• To understand and process customer orders, advising customers where necessary
• To develop strong working relationships with designated day to day contacts
• To coordinate estimate requests and production schedules, clearly communicating these to the customer
• To collaborate with internal and external partners, balancing in-house capability with customer requirements

 

The desired candidate will have a keen eye for detail and will have excellent organisational, project planning and problem solving skills. You will also ideally have a good understanding of Microsoft packages, including word, excel and outlook.


The successful candidate will have excellent written and verbal communication skills with customers, and colleagues, along with possessing the ability to work well under pressure to meet deadlines.


For further details of this exciting opportunity please forward a copy of your CV today!


Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.
If we can take your application further, we will of course be in touch.
Todd Hayes is acting as an Employment Business in relation to this vacancy.
Todd Hayes Ltd